Common Questions

When will my order arrive?

Every order ships free with full tracking. Delivery takes 6–12 business days for most orders (a small number take up to 14). You'll receive your tracking number by email as soon as your order is on its way — and you can follow it the whole journey.

Buying it as a gift?

The moment you order, we email you a printable announcement card — so you can give the card at dinner today while the gift travels. Choose the Gift Box and the set arrives in elegant gift packaging with a printed card for your own message. No medical leaflets, no clinical packaging.

Who is Everhold made for?

Anyone whose hands shake, tire, or grip less surely than they used to — and anyone who loves someone like that. The gentle weight and sure-grip handles are designed for steadier, more confident meals. Everhold products are comfort and independence aids, not medical devices, and they don't replace the advice of a doctor or occupational therapist.

Is the cutlery dishwasher safe?

Yes — the cutlery is food-grade stainless steel and fully dishwasher safe. The cup and mat rinse clean in seconds.

What if it doesn't help?

Then we don't want your money. Every order is covered by our 60-day Back-at-the-Table guarantee: send it back within 60 days for a full refund — no questions asked, and we pay the return shipping. Email hello@tryeverhold.com and we'll sort it within one business day.